Saturn of Gainesville
Sales: (866) 219-2220
Service: (866) 770-8578

Saturn Purchase & Delivery Satisfaction Survey
Here at Saturn of Gainesville we strive to please our customers and we are always looking at ways to improve customer satisfaction.
 
Please take a quick minute to fill out this questionnaire about your recent vehicle purchase. 
 
To thank you, we will be holding a drawing once a month to give away one free oil change to the lucky name drawn.  The winner will be announced in our monthly Saturn e-Newsletter which is posted on this website.
 
Thank you!  Your input is very important to us!

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Survey Questions
How satisfied are yo uthat you were treated in a professional and courteous manner?
Completely Satisfied Satisfied Not At All Satisfied
Were you completely satisfied with your Sales Consultant's willingness to take the time necessary to thoroughly understand your vehicle needs?
Yes No
Were all of your questions answered?
Yes No
Were you offered a tour of the dealership, including the Service Dept?
Yes No
Overall, how satisfied were you with the assistance you received from your Sales Consultant?
Completely Satisfied Satisfied Not At All Satisfied
Overall, how satisfied were you with how the financial process was handled by your dealership?
Completely Satisfied Satisfied Not Satisfied At All
At time of delivery, were you Completely Satisfied with the explanation of your warranty & owner's manual?
Yes No
At the time of delivery, were you Completely Satisfied with the explanation of the maintenance schedule?
Yes No
At the time of delivery, were you Completely Satisfied with the appearance of your vehicle?
Yes No
Based on your overall purchase and delivery experience, would you recommend this dealership?
Yes No
What prompted your INITIAL visit our dealership? (Ex. Advertisement, TV, Radio, website, friend, etc.) Please be specific.
Which website(s) did you visit PRIOR to visiting us? Check as many as applicable.
SaturnofGainesville.com Saturn.com eBay Craig's List Kelley Blue Book Cars.com Yahoo Autos MSN Autos You Tube Edmunds.com AutoTrader.com Other
What other brands or dealers did you visit (either in person or online) BEFORE you purchased?
Please share any additional comments you may recommend for us to improve our customer service. Although we cannot accommodate everyone's suggestions, it's important for us to hear your thoughts.
Would you like to receive our monthly Saturn eNewsletter with service coupons, specials, and vehicle news?
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Saturn of Gainesville  ·  3737 N Main Street  ·  Gainesville  ·  FL  ·  32609
Sales: (866) 219-2220  ·  Service: (866) 770-8578